General Terms and Conditions (GTC) of beyond-peptides.com

1. Scope and Provider

These General Terms and Conditions (GTC) apply to all contracts, deliveries, and services provided by FORGETRADE LIMITED (operator of the website beyond-peptides.com) to its customers. The contracting partner and provider of the products is FORGETRADE LIMITED, Flat 2304, 23/F Ho King Commercial Centre, 2-16 Fa Yuen Street, Mong Kok, Hong Kong (Company Registration No. 80355843). Contact: Email [email protected].

Within these terms, a consumer is defined as any natural person who enters into a legal transaction primarily for purposes not attributable to their commercial or independent professional activities. An entrepreneur is any natural or legal person or partnership that acts in the execution of their commercial or independent professional activity when concluding the contract. Certain provisions in these GTC distinguish between consumers and entrepreneurs and apply explicitly to the respective customer groups as indicated. By placing an order, the customer agrees to these GTC.

2. Product Information and Usage Restrictions

The products offered (particularly peptides and related chemical substances) are sold exclusively for research purposes. They are not intended for use on or in humans or animals, particularly not for diagnostic, therapeutic, medical purposes, or human or animal consumption. The customer explicitly confirms during the ordering process that the products are purchased solely for in-vitro research and laboratory purposes and must under no circumstances be consumed or otherwise applied to humans or animals. Any misuse—including but not limited to usage as food, dietary supplement, medication, cosmetics, commercial purposes, or illegal substance production—is strictly prohibited. The products may only be used by qualified personnel in suitable, secured laboratory facilities complying with all applicable safety regulations.

Important note: The chemical, physical, and toxicological properties of the peptides and chemicals offered may not yet be fully researched. FORGETRADE LIMITED does not assume liability or guarantee that the products are suitable or safe for any particular purpose other than the stated research purposes. Specifically, the goods have not been tested for safety or effectiveness for human use, medicinal purposes, as food additives, or for medical devices. The customer uses the products at their own risk within the permitted research usage.

Additionally, the customer confirms with their order that they are of legal adult age (at least 18 years old). Persons under 18 years are excluded from purchasing our products. Orders and purchases are permitted exclusively for legally competent adults; customers must confirm their legal age during the ordering process. FORGETRADE LIMITED has no obligation for additional age verification; customers bear responsibility for all consequences resulting from incorrect information.

3. Conclusion of Contract

The presentation of products in the online shop (beyond-peptides.com) does not constitute a legally binding offer but merely an invitation to the customer to submit an offer to purchase (invitatio ad offerendum). Customers can select products from the assortment and collect them using the “Add to cart” button. During checkout, customers enter required contact details, select shipping and payment methods, and receive an overview for review before placing the order. Input errors can be corrected there, or the order can be canceled by closing the browser. By clicking the button “Place order with payment obligation” at the final step, customers submit a binding order (contract offer) for the items in their cart. Immediately after placing the order, customers receive an automated email confirmation, which only documents receipt of the order and does not constitute acceptance. The purchase contract becomes effective only when FORGETRADE LIMITED explicitly accepts the order by email confirmation or ships the goods within a reasonable period and confirms dispatch to the customer.

Contract language: The language available for contract conclusion is English. Any translations of these terms (e.g., German) are for convenience only. In case of discrepancies, the English version shall prevail.

Storage of contract text: We do not store the contract text (order details and terms) in retrievable form. Customers can print their order details immediately after submitting the order or await the order confirmation. With shipping or order confirmation, customers receive contract terms (including these GTC) via email.

4. Customer Account and Website Usage

The online shop can be used either as a guest or through a registered customer account. Customers creating an account are responsible for maintaining confidentiality of their access data. The account is personal and must not be transferred to third parties. Customers must keep their account information (especially contact and shipping details) accurate and up-to-date. An account can be deleted at any time. FORGETRADE LIMITED reserves the right to block or delete accounts due to violations of these terms or legal requirements.

5. Prices and Payment Terms

Prices: All prices listed in the shop are final prices, including statutory VAT and excluding shipping costs unless otherwise indicated. Additional costs (e.g., customs duties for shipments outside the EU) are not included in prices (see Shipping and Customs section). If an obvious pricing error occurs, we reserve the right to inform the customer before dispatch and potentially withdraw from the contract if the customer is unwilling to pay the correct price.

Payment methods: Payment is exclusively in advance. Offered payment methods are:

• Bank transfer (payment to our bank account, provided during checkout).
• Bitcoin (cryptocurrency). Customers receive a wallet address and the amount to transfer in Bitcoin. Transaction fees are borne by the customer. Orders are considered paid only after confirmation of the transaction.
• PayU (payment service provider). Customers are redirected to PayU’s site for payment processing (e.g., credit cards, local payment methods). Additional PayU terms may apply.

Payment is due immediately upon contract conclusion. Delivery occurs only after complete payment. Statutory provisions apply in case of delayed payment.

Bitcoin Payments:

• Payment Confirmation: Bitcoin payments are considered confirmed only after the required number of network confirmations.
• Exchange Rate Fluctuations: Due to the volatility of cryptocurrencies, the amount due may include a surcharge of up to 0.5% to account for exchange rate fluctuations.
• Payment Shortfalls: If the Bitcoin payment received is more than 2% below the order total due to exchange rate fluctuations or transaction fees, we reserve the right to reject the payment and cancel the order.
• Refunds in Bitcoin: Any refunds for Bitcoin payments will be processed in Bitcoin and may be subject to exchange rate differences.

6. Delivery and Shipping

We ship worldwide via DHL. Orders are processed within up to 7 business days after payment confirmation. Delivery within the EU typically takes 7–10 business days after dispatch. International deliveries may take up to 14 business days depending on destination and customs processing. During periods of high demand or low stock, processing and delivery may take longer. Delivery timelines are estimates and may vary depending on factors beyond our control.

Shipping costs: Costs are borne by the customer, displayed separately during checkout based on shipping method and destination country. Any additional local fees are borne by the customer.

Delivery occurs at the customer’s provided address. Partial deliveries are allowed if reasonable. Customers are promptly informed of delays. If deliveries fail due to the customer’s fault (incorrect address or refusal to accept delivery), the customer may bear resulting costs.

Risk transfer: For consumers, FORGETRADE LIMITED bears the risk until delivery. For entrepreneurs, risk transfers upon handover to the shipping provider.

7. Import, Customs, and Legal Regulations in Recipient Country

Deliveries outside the EU may incur additional import taxes, duties, or fees, borne by the customer. Customers must inform themselves of local import and customs laws. FORGETRADE LIMITED assumes no liability for compliance with country-specific regulations or import legality. Legal consequences of non-compliance are the customer’s responsibility.

8. Retention of Title

Goods remain FORGETRADE LIMITED’s property until full payment. Entrepreneurs are permitted to resell reserved goods, assigning receivables from resale to us until settlement.

9. Returns and Refunds — All Sales Final

9.1. Statutory exclusion for research products. All Products sold through beyond-peptides.com are research-grade peptides and related chemical reagents supplied in sealed, sterile, temperature-controlled packaging. The right of withdrawal provided by the Polish Consumer Rights Act of 30 May 2014 does not apply to such Products pursuant to:

• Art. 38 point 5 PCRA — Products are perishable and have a short shelf life. They require a continuous cold chain and cannot be safely re-introduced into the supply chain once they have left FORGETRADE LIMITED’s controlled storage.
• Art. 38 point 6 PCRA — Products are supplied in sealed packaging that, for reasons of health protection and hygiene, cannot be returned once the seal is broken or once the product has left our temperature-controlled supply chain.

The same statutory exclusion applies under the equivalent provisions implementing Directive 2011/83/EU in other EU Member States (e.g., § 312g(2) German Civil Code).

9.2. All sales are final. By placing an order, the Customer acknowledges and agrees that there is no right to withdrawal, return, exchange, or refund of correctly delivered, intact Products, regardless of the Customer’s status (Consumer or Entrepreneur).

9.3. Limited exceptions. The “all sales final” rule does not apply where statutory mandatory rights require otherwise:

• (a) The delivered Product is materially defective or differs from the ordered Product, and FORGETRADE LIMITED cannot or refuses to remedy by replacement or repair within a reasonable timeframe.
• (b) The package arrives visibly damaged or compromised. The Customer must report this within 7 days of delivery, with photographic evidence (package and product), to [email protected]. After this 7-day window, claims are excluded.
• (c) Delivery never occurs (lost shipment confirmed by carrier).

9.4. Refunds. Where a refund is approved under §9.3, it will be processed via the original payment method within 14 days after FORGETRADE LIMITED receives confirmation. For Bitcoin payments, refunds are processed in Bitcoin per §5. Original shipping costs are non-refundable except in cases of FORGETRADE LIMITED’s own error.

10. Customer Qualification — Research Entity Confirmation

10.1. Research-only audience. FORGETRADE LIMITED sells Products exclusively to qualified researchers, academic institutions, licensed laboratory professionals, and research-active organisations who possess the expertise, equipment, and facilities to handle research-grade chemicals safely and lawfully, and who order the Products solely for in-vitro laboratory research, scientific testing, or method development.

10.2. Mandatory order-time confirmation. By placing an order, the Customer expressly represents and warrants that:

• (a) the Customer is ordering in their professional capacity as a researcher, on behalf of an academic institution, licensed laboratory, or research-active organisation;
• (b) the Customer has read and understood the Research-Use-Only Disclaimer and accepts that the Products are not for human or animal consumption;
• (c) the order is concluded directly in connection with the Customer’s professional research activity (within the meaning of Art. 22¹ Polish Civil Code), and the Customer therefore does not act as a Consumer pursuant to Polish or EU consumer-protection law;
• (d) the information provided during checkout (including the Research Entity Confirmation checkbox) is true and complete.

10.3. Right of refusal. FORGETRADE LIMITED reserves the right, at its sole discretion, to:

• (a) refuse, restrict, cancel, or void any order where there is reasonable doubt that the Customer qualifies under §10.1, including but not limited to suspicious shipping addresses, requests for dosing or consumption advice, or any indication that the Customer intends prohibited use;
• (b) request additional documentation (institutional affiliation, professional credentials, business registration) before fulfilling an order;
• (c) terminate the customer relationship and withdraw from the contract if any representation under §10.2 turns out to be untrue.

10.4. Misrepresentation. If a Customer makes false or misleading representations under §10.2 — in particular, claims to be a researcher when ordering for personal consumption — this constitutes a material breach of these Terms. FORGETRADE LIMITED may withdraw from the contract and is entitled to retain or claim compensation for direct damages caused by such misrepresentation. Any consumer-protection rights the Customer might otherwise have been entitled to do not apply where the Customer has actively misrepresented their status in their own purchase decision.

10.5. Mandatory consumer protection (residual). Notwithstanding the above, where the applicable mandatory consumer-protection law of an EU Member State requires it, FORGETRADE LIMITED will observe the residual mandatory protections of that jurisdiction. The statutory exclusions under §9.1 (Art. 38 PCRA and equivalent national implementations of Directive 2011/83/EU) apply EU-wide and continue to exclude the right of withdrawal for our research products in all EU markets.

11. Warranty and Liability

Statutory warranty rights apply for consumers. Entrepreneurs must inspect goods immediately and report defects promptly. FORGETRADE LIMITED’s liability for minor negligence is limited to foreseeable damages from essential contractual obligations. Liability for improper product usage is excluded.

12. Final Provisions

The laws of Hong Kong apply, excluding UN sales law (CISG). Exclusive jurisdiction for entrepreneurs is Mong Kok, Hong Kong. Consumers retain legal jurisdictional rights. EU online dispute resolution platform: https://ec.europa.eu/consumers/odr/. Changes to contracts or terms require written form.